FAQ

<body topmargin=0 leftmargin=0 marginheight=0 marginwidth=0> <table cellpadding=0 cellspacing=0 border=0><tr> <td valign="top" colspan=2 height=95 BGCOLOR="#999999" TEXT="#080000" bgproperties="fixed" background="048005f0ermwup.gif"> <div> <FONT SIZE="4" COLOR="#FFFFFF" FACE="Times New Roman" ><B>A Sweet Expression</B></FONT><FONT SIZE="4" COLOR="#FFFFCC" FACE="Times New Roman" ><B> </B><B>  </B></FONT><B>  </B><B>|     </B><A HREF="index.htm" TARGET="_top" TITLE="A Sweet Expression"><U><B>home</B></U></A></div> <div> <A HREF="id21.htm" TARGET="_top" TITLE="Products and Services"><U>Products and Services</U></A>   |   <A HREF="id17.htm" TARGET="_top" TITLE="About Us"><U>About Us</U></A>   |   <A HREF="id18.htm" TARGET="_top" TITLE="On the Move"><U>On the Move</U></A>   |   <B>FAQ</B>   |   <A HREF="id20.htm" TARGET="_top" TITLE="Contact Us"><U>Contact Us</U></A>   |   <A HREF="id88.htm" TARGET="_top" TITLE="News"><U>News</U></A>   |   <A HREF="id109.htm" TARGET="_top" TITLE="Ship to.."><U>Ship to..</U></A></div> <div> </div> </td> </tr><tr> <td valign="top" width=190 BGCOLOR="#FFFFFF" TEXT="#080000"> <div> <B><IMG SRC="30ca0650.gif" border=0 width="160" height="101" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></B></div> <div> <B><IMG SRC="32148480.gif" border=0 width="72" height="72" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></B><FONT SIZE="2" COLOR="#CC0033" FACE="Arial" ><A HREF="id20.htm" TARGET="_top" TITLE="Contact Us"><U><B>Contact Us</B></U></A></FONT></div> <div> <A HREF="id21.htm" TARGET="_top" TITLE="Products and Services"><U><B>Our Products</B></U></A></div> <div> <B>816-405-7704</B></div> <bR> <bR> <div> <B>Credit Cards Accepted</B></div> <div> <B><IMG SRC="12b9e250.gif" border=0 width="158" height="37" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></B></div> <div> <B>We deliver.</B></div> <div> <B>You are visitor number</B></div> <div> <B> <IMG SRC="http://members.tripod.com/bin/counter/id19.htm?0000FF" ALT="[Tripod Counter]">  </B></div> <bR> <div> <B>Our Products</B></div> <div> <A HREF="id90.htm" TARGET="_top" TITLE="Ice Cream"><U><B>Ice Cream</B></U></A></div> <div> <A HREF="id23.htm" TARGET="_top" TITLE="Candy Arrangements"><U><B>Candy Arrangem</B></U></A><B>ents</B></div> <div> <A HREF="id24.htm" TARGET="_top" TITLE="Cookie Bouquets"><U><B>Cookie Bouquets</B></U></A></div> <div> <A HREF="id61.htm" TARGET="_top" TITLE="Gift Baskets"><U><B>Gift Baskets</B></U></A></div> <div> <A HREF="id25.htm" TARGET="_top" TITLE="Balloon Bouquets"><U><B>Balloon Bouquets</B></U></A></div> <div> <A HREF="id91.htm" TARGET="_top" TITLE="Balloon Imprinting"><U><B>Balloon Imprinting</B></U></A></div> <div> <A HREF="id27.htm" TARGET="_top" TITLE="Wedding Arches and Balloon Decorations "><U><B>Balloon Decorating</B></U></A></div> <div> <A HREF="id27.htm" TARGET="_top" TITLE="Wedding Arches and Balloon Decorations "><U><B>Wedding Arches</B></U></A></div> <div> <A HREF="id27.htm" TARGET="_top" TITLE="Wedding Arches and Balloon Decorations "><U><B>Fudge</B></U></A></div> <div> <A HREF="id69.htm" TARGET="_top" TITLE="Gourmet Foods"><U><B>Gourmet Foods</B></U></A></div> <div> <A HREF="id70.htm" TARGET="_top" TITLE="Candles"><U><B>Candles</B></U></A></div> <div> <A HREF="id29.htm" TARGET="_top" TITLE="Stuffed Balloons"><U><B>Stuffed Balloons</B></U></A></div> <div> <A HREF="id30.htm" TARGET="_top" TITLE="Silk Bridal Bouquets"><U><B>Silk Bridal Bouquets</B></U></A></div> <div> <A HREF="id32.htm" TARGET="_top" TITLE="Special Days"><U><B>Special Days</B></U></A></div> <div> <A HREF="id66.htm" TARGET="_top" TITLE="Chocolates"><U><B>Chocolates</B></U></A></div> <div> <A HREF="id71.htm" TARGET="_top" TITLE="Dipped Strawberries Caramel Apples"><U><B>Dipped Strawberries</B></U></A></div> <div> <A HREF="id71.htm" TARGET="_top" TITLE="Dipped Strawberries Caramel Apples"><U><B>Caramel Apples</B></U></A></div> <div> <A HREF="id65.htm" TARGET="_top" TITLE="Cookie Cakes"><U><B>Cookie Cakes</B></U></A></div> <div> <B>Candy Supplies</B></div> <div> <A HREF="id68.htm" TARGET="_top" TITLE="Welcome Baskets "><U><B>Welcome Baskets AAKC</B></U></A></div> <div> <A HREF="id87.htm" TARGET="_top" TITLE="Raggedy Ann Andy"><U><B>Raggedy Anne & Andy</B></U></A></div> <bR> <div> <B>Gifts For Every Holiday</B></div> <div> <A HREF="id34.htm" TARGET="_top" TITLE=" Anniversary"><U><B>Anniversary</B></U></A></div> <div> <A HREF="id35.htm" TARGET="_top" TITLE="Birthday "><U><B>Birthday</B></U></A></div> <div> <A HREF="id36.htm" TARGET="_top" TITLE="New Baby"><U><B>New Baby / Shower</B></U></A></div> <div> <A HREF="id37.htm" TARGET="_top" TITLE="New Years Celebration"><U><B>New Year's Celebration</B></U></A></div> <div> <A HREF="id38.htm" TARGET="_top" TITLE="Valentines Day"><U><B>Valentine's Day</B></U></A></div> <div> <A HREF="id39.htm" TARGET="_top" TITLE="St. Patricks Day"><U><B>St. Patrick's Day</B></U></A></div> <div> <A HREF="id40.htm" TARGET="_top" TITLE="Easter"><U><B>Easter</B></U></A></div> <div> <A HREF="id46.htm" TARGET="_top" TITLE="Spring Fun"><U><B>Spring Fling</B></U></A></div> <div> <A HREF="id41.htm" TARGET="_top" TITLE="Graduation"><U><B>Graduation</B></U></A></div> <div> <A HREF="id42.htm" TARGET="_top" TITLE="Mothers Day"><U><B>Mother's Day</B></U></A></div> <div> <A HREF="id43.htm" TARGET="_top" TITLE="Fathers Day"><U><B>Father's Day</B></U></A></div> <div> <A HREF="id44.htm" TARGET="_top" TITLE="Fourth of July"><U><B>Fourth of July</B></U></A></div> <div> <A HREF="id47.htm" TARGET="_top" TITLE="Fall Fun"><U><B>Fall Fun</B></U></A></div> <div> <A HREF="id48.htm" TARGET="_top" TITLE="Halloween"><U><B>Halloween</B></U></A></div> <div> <A HREF="id49.htm" TARGET="_top" TITLE="Thanksgiving"><U><B>Thanksgiving</B></U></A></div> <div> <A HREF="id50.htm" TARGET="_top" TITLE="Christmas"><U><B>Christmas</B></U></A></div> <div> <A HREF="id31.htm" TARGET="_top" TITLE="Kids Corner"><U><B>Kid's Corner</B></U></A></div> <div> <A HREF="id36.htm" TARGET="_top" TITLE="New Baby"><U><B>School Days</B></U></A></div> <bR> <div> <B>Gourmet Products</B></div> <div> <A HREF="id79.htm" TARGET="_top" TITLE="Coffee Cocoa Tea"><U><B>Coffees Teas</B></U></A></div> <div> <A HREF="id79.htm" TARGET="_top" TITLE="Coffee Cocoa Tea"><U><B>Fire Side Coffee</B></U></A></div> <div> <A HREF="id80.htm" TARGET="_top" TITLE="Pasta Partners "><U><B>Pasta</B></U></A></div> <div> <A HREF="id81.htm" TARGET="_top" TITLE="Savannah Syrups"><U><B>Savannah Cinnamon</B></U></A></div> <div> <A HREF="id84.htm" TARGET="_top" TITLE="Wind Willows"><U><B>Crackers</B></U></A></div> <div> <A HREF="id85.htm" TARGET="_top" TITLE="Soups"><U><B>Soups</B></U></A></div> <div> <A HREF="id86.htm" TARGET="_top" TITLE="Syrups/Glazes/Jellies"><U><B>Syrups / Glazes</B></U></A></div> <div> <A HREF="id86.htm" TARGET="_top" TITLE="Syrups/Glazes/Jellies"><U><B>Jellies / Jam</B></U></A></div> <div> <A HREF="id83.htm" TARGET="_top" TITLE="Meats/Seafood"><U><B>Meat Products</B></U></A></div> <div> <A HREF="id89.htm" TARGET="_top" TITLE="Gourmet Village Dips/Spreads"><U><B>Dips</B></U></A></div> <div> <A HREF="id90.htm" TARGET="_top" TITLE="Ice Cream"><U><B>Blue Bunny Ice Cream</B></U></A></div> <div> <A HREF="http://silk_expressions.tripod.com/id89.htm" TARGET="_top" TITLE="http://silk_expressions.tripod.com/id89."><U><B>Dips</B></U></A></div> <div> <A HREF="http://silk_expressions.tripod.com/id82.htm" TARGET="_top" TITLE="http://silk_expressions.tripod.com/id82."><U><B>cookies -  Liqueur cakes</B></U></A></div> <bR> <div> <B>Product Lines</B></div> <div> <A HREF="http://silk_expressions.tripod.com/id90.htm" TARGET="_top" TITLE="http://silk_expressions.tripod.com/id90."><U><B>Blue Bunny Ice Cream</B></U></A></div> <div> <A HREF="http://silk_expressions.tripod.com/id86.htm" TARGET="_top" TITLE="http://silk_expressions.tripod.com/id86."><U><B>Blessing Times Jellies</B></U></A></div> <div> <A HREF="http://silk_expressions.tripod.com/id86" TARGET="_top" TITLE="http://silk_expressions.tripod.com/id86"><U><B>Forever Herbs Compotes</B></U></A></div> <div> <A HREF="http://silk_expressions.tripod.com/id86.htm" TARGET="_top" TITLE="http://silk_expressions.tripod.com/id86."><U><B>Jubilee Syrups</B></U></A></div> <div> <A HREF="http://silk_expressions.tripod.com/id28.htm" TARGET="_top" TITLE="http://silk_expressions.tripod.com/id28."><U><B>Missouri River Bottom fudge</B></U></A></div> <div> <A HREF="http://silk_expressions.tripod.com/id85.htm" TARGET="_top" TITLE="http://silk_expressions.tripod.com/id85."><U><B>Little Pleasures - soups</B></U></A></div> <div> <A HREF="http://silk_expressions.tripod.com/id79.htm" TARGET="_top" TITLE="http://silk_expressions.tripod.com/id79."><U><B>Fortune Teas</B></U></A></div> <div> <A HREF="http://silk_expressions.tripod.com/id79.htm" TARGET="_top" TITLE="http://silk_expressions.tripod.com/id79."><U><B>Gourmet Village - cocoa</B></U></A></div> <div> <A HREF="http://silk_expressions.tripod.com/id80.ht." TARGET="_top" TITLE="http://silk_expressions.tripod.com/id80."><U><B>Mama Leone's  - pasta</B></U></A></div> <div> <A HREF="http://silk_expressions.tripod.com/id82.htm" TARGET="_top" TITLE="http://silk_expressions.tripod.com/id82."><U><B>Buckley's - liqueur cakes</B></U></A></div> <div> <A HREF="http://silk_expressions.tripod.com/id83.htm" TARGET="_top" TITLE="http://silk_expressions.tripod.com/id83."><U><B>Capelin - caviar</B></U></A></div> <div> <A HREF="http://85.htm" TARGET="_top" TITLE="http://85.htm"><U><B>Turtle Island - soups</B></U></A></div> <div> <A HREF="http://silk_expressions.tripod.com/id85.htm" TARGET="_top" TITLE="http://silk_expressions.tripod.com/id85."><U><B>Soup Creations - soups</B></U></A></div> <div> <A HREF="http://silk_expressions.tripod.com/id89" TARGET="_top" TITLE="http://silk_expressions.tripod.com/id89"><U><B>Hollman - dips</B></U></A></div> <div> <A HREF="http://silk_expressions.tripod.com/id70.htm" TARGET="_top" TITLE="http://silk_expressions.tripod.com/id70."><U><B>Sugar Loaf Mountain -</B></U></A></div> <div> <A HREF="http://silk_expressions.tripod.com/id70.htm" TARGET="_top" TITLE="http://silk_expressions.tripod.com/id70."><U><B>candles</B></U></A></div> <bR> <div> <B> </B></div> </td> <td valign="top" height=385 BGCOLOR="#FFFFFF" TEXT="#080000"> <div> FAQ</div> <div> <B>As always shipping is available with a two to three day delivery time nation wide.  However:  </B></div> <div> <B>We can not ship stuffed or helium balloons.</B></div> <bR> <div> <B>Please remember.....</B></div> <bR> <div> <B>Chocolate does not ship well in hot weather!!!!</B></div> <bR> <div> Also, as a rule we do not ice the cookies in our arrangements.  However, they are individually wrapped for freshness.</div> <bR> <div> <B>How do you make your cookie bouquets?</B></div> <div> <B>    </B><FONT SIZE="3" COLOR="#111111" FACE="Arial" >Our cookie bouquets are made with delicious cookies which are baked fresh in our store daily.   We have chocolate chip, and sugar.  They ship very well.</FONT></div> <bR> <div> What about the cookie cakes?</div> <div>       They are absolutely delicious.  Our cookie cakes make great gifts, but have been known to become damaged in shipping.  We make every effort to make sure your cookie cake arrives in perfect condition, however, we cannot guarantee the condition due to the treatment of packages by the various shipping companies.</div> <bR> <div> <B>What type of candies are used in your candy arrangements?</B></div> <bR> <div>     We use a blend of Peerless candies and Hershey's chocolates, however that is not the limit of our selection.</div> <bR> <div> <B>What are you doing that is new?</B></div> <bR> <div>    We are proud of our quality products.  The first is our fudge.  It is made locally and is fresher than many we've tried.  We carry a wonderful line of bakery candles.   We also have 10 types of designer pasta for many occasions.  </div> <div>      Currently we are expanding our bakery selections to include quick breads, brownies, pies and some cakes.  You never know what you'll find when you come by.</div> <bR> <div> <B>Can you do special dietary requests?</B></div> <div>     </div> <div>     We carry several superb sugar free candies.</div> <bR> <div> <B>What can you do for corporate accounts?</B></div> <div>     Many of our baskets and arrangements can be adapted to meet the needs of business.  Discounts are available for orders of 15 or more.  A strong recommendation would be  boxes of our delicious Missouri River Bottom Fudge.  It can be prepared in 1 and 2 pound boxes and makes an excellent gift.  It also ships very well.</div> <bR> <div> <B>How long do latex balloons stay a float?</B></div> <bR> <div>     Our balloon bouquets are specially treated to ensure prolonged float time.  It is not unusual to have them remain afloat for up to a week.  Latex balloons are not allowed in area hospitals.</div> <bR> <div> <B>What about mylar balloons?</B></div> <div>     Mylar balloons are allowed in area hospitals and usually last a week.</div> <bR> <div> <B>What do you have that can be sent to a hospital?</B></div> <div> <B>   </B><FONT SIZE="2" COLOR="#000033" FACE="Arial" >The wonderful thing about candy and cookie bouquets is that they are allowed in all area hospitals, even I.C.U. areas.  </FONT></div> <bR> <div> <B>What areas do you serve?</B></div> <bR> <div>      We are able to deliver any where in the greater Kansas City area.  Delivery fees do apply.  </div> <bR> <div> <B>Can items be shipped out of town?</B></div> <bR> <div>      Candy and cookie bouquets can be shipped any where.  It is recommended that chocolate candies not be shipped during the summer months, because they can be adversely effected by hot weather.  The customer is responsible for shipping fees.  Items are sent insured.</div> <bR> <div> Is there anything you can't ship?</div> <bR> <div>      It is recommended that chocolate candies not be shipped during hot weather. </div> <div>    </div> <div>     Balloons are not shipped inflated.  They can be effected by high temperatures </div> <div>     and change in air pressure. </div> <div> <B>   </B><FONT SIZE="3" COLOR="#111111" FACE="Arial" >Cookie cakes should not be shipped.</FONT></div> <div> <B>   </B></div> <div> How long does it take to receive my order if I live out of town?</div> <bR> <div>     Orders are shipped Priority Mail or UPS.  The average time 2-3 days.  Overnight express service can also be used, however, the cost is significantly higher.</div> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <div> Serving the following metropolitan areas:</div> <div> Avondale, Blue Springs, Fairfax, Gardner, Claycomo, Grandview, Lake Quivera, </div> <div> Lenexa, Merriam, Overland Park, Parkville, Prairie Village, Raytown, Riverside, </div> <div> Roeland Park, Shawnee, Sugar Creek, Raymore, Peculiar, Stanley, Stillwell,</div> <div> Harrisonville, Lone Jack, Kansas City, KS, Belton, Edwardsville, Fairway, Gladstone, Greenwood, Independence, Leawood, Liberty, Mission, Olathe, Smithville, Kearney, Platte City,  Bonner Springs, Spring Hill,  Oak Grove, Grain Valley,  Argentine</div> <bR> <div> Nationwide Shipping Available</div> <bR> <div> Serving the following metropolitan Hospitals:</div> <div> Baptist Medical Center, Bethany Medical Center, Cass Medical Center, Children's Mercy Hospital, Children's Mercy South, Crittenton, Independence Regional Health Center, Lee's Summit Hospital, Medical Center of Independence, Mid America Rehabilitation Hospital, Menorah Medical Center, North Kansas City Hospital, Olathe Medical Center, Providence Medical Center, Rehabilitation Institute, Research Belton Hospital, Research Medical Center, Research Psychiatric Center, Shawnee Mission Medical, St. Joseph Health Center, St. Luke's Hospital of Kansas City,  St. Luke's Northland Hospital, Barry Rd. Campus, Stl Luke's Northland Hospital, Smithville Campus, St. Luke's South, St. Mary's Hospital of Blue Springs, Truman Medical Center, Truman Medical Center East, Lakewood Hospital, Two Rivers Psychiatric Hospital, University of Kansas Medical Center, KU Med Center, Veterans Hospital Medical Center, VA Hospital</div> <bR> <div> Serving the following metropolitan colleges:</div> <div> Avila, Baker University, Blue Springs Community College, Calvary Bible College, Cleveland Chiropractic College, Devry, Friends University, Graceland University, Heart of America Christian College, Johnson County Community College, Kansas City Art Institute, Kansas City College & Bible School, Kansas City College of Legal Studies, Kansas City Kansas Community College, KU Medical School of Nursing, Longview Community College, Maple Woods Community College, Mid America Nazarene University, Penn Valley College, Rockhurst University, Saint Luke's College,  Saint Mary College, University of Missouri in Kansas City, UMKC, Vatterott College, Webster College, William Jewell College</div> <bR> <div>     </div> </td> </tr></table></body>